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LOS ANGELES (AP) — He's gone to Carolina in his mind and on tour for much of 2024. Photos You Should See View All 60 ImagesAP: Before the continental U.S. tour, you're headed to Japan, the Philippines, Australia, New Zealand and Hawaii. But he put it in reverse, stomped the accelerator and tore a great trough, a great furrow in the Tanglewood lawn. It's turned out to be a great thing for me, to play Tanglewood every year. TAYLOR: I feel like I’ve got another one in me — sounds like an egg — but I'm writing a little bit.
Persons: — He's, James Taylor, Taylor, It's, I've, TAYLOR, I’ve, it’s, Kim, It’s, , we’ve, David Bowie ’, Bob, Dylan, Bruce, Springsteen Organizations: ANGELES, Associated Press, Hollywood Bowl, Filene, Darien Center, Tanglewood Locations: Carolina, United States, Massachusetts, Los Angeles, Vienna , Virginia, Salt Lake City, Morrison , Colorado ; Kansas City , Missouri, St, Louis, Highland Park , Illinois, Noblesville , Indiana, Nashville , Tennessee, North, Rock , Arkansas, Thackerville , Oklahoma, Clarkston , Michigan, Darien, Darien Center , New York, Syracuse , New York, Bethel Woods , New York, Bangor , Maine, Gilford , New Hampshire, Lenox , Massachusetts, Philadelphia, Wantagh , New York, Saratoga Springs , New York, Bridgeport , Connecticut, Burgettstown , Pennsylvania, Boston, Japan, Philippines, Australia, New Zealand, Hawaii, London
But department stores, focused on America’s middle class, are fading. The victims of shifting consumer tastes were not the department stores that anchored the local mall, it was the small, locally owned stores along downtown shopping districts that were closing their doors. And possibly even more than the big box competitors, department stores have suffered from consumers shifting to buying items online rather than in person. The steady closing of the department stores that once served as “anchors” of malls across suburban America has been another nail in the coffin of many malls, hurting the department stores that remained in hollowed-out malls with a fraction of their earlier traffic. Saunders said one of the primary problem for Macy’s is that its holding company, formerly known as Federated Department Stores, spent much of its resources on buying other department store brands, such May’s Department Stores, and Filene’s, rather than investing in the stores its held.
Persons: New York CNN —, Neil Sauders, , JC Penney, It’s, , Neil Saunders, Shannon Stapleton, Saunders, ” Saunders, Al Bello, Sunny Zheng, Macy’s, Tony Spring, Taylor, Brian Snyder, Eddie Lambert, Michael Brown, Kearney, ” Brown, Mike Segar, Richard W, Sears, Alvah Roebuck, Sears Roebuck, Bettmann, PhotoQuest, Jack Manning, Frank Scherschel, Owen, Lucille Jagusch, Arlene Hardt, Martin Luther King Jr, Michael Ochs, Ron Frehm, Ralf, Finn Hestoft, Mark Peterson, Seth Meyers, Hugh Jackman, NBCUniversal, Kaylin Wilson, Jim Cole, Rene Johnston, Maria Alejandra Cardona, Scott Olson, Cesar Villasenor, Mel Melcon, Sarah Blesener, Paul Hennessy, Patti Naleck, Naleck, Stacey Wescott, Brown Organizations: New, New York CNN, American, Walmart, Company, Department, Sears, Target, GlobalData, JCPenney, Research, RadioShack, Reuters Sears, Federated Department Stores, May’s, Reuters, Chicago History, Sears Roebuck, Roebuck, Hulton, AP, AP Soldiers, Michael Ochs Archives, Getty, Bettmann, Kmart, Bloomberg, Toronto Star, Reuters Residents, Los Angeles Times, New York Times, Chicago Tribune, Tribune, Service Locations: New York, GlobalData, America, Nanuet , New York, North Redwood , Minnesota, Chicago, El Paso , Texas, Jackson , Mississippi, Tucson , Arizona, Caracas, Venezuela, Niles , Illinois, Morton Grove , Illinois, Baltimore, White Plains , New York, Woodfield , Illinois, Hicksville , New York, Nashua , New Hampshire, Mentor , Ohio, Mississauga , Ontario, Hialeah , Florida, Janesville , Wisconsin, Santa Monica , California, Rockaway , New Jersey, Leesburg , Florida, Schaumburg , Illinois
Frontier Airlines has scrapped its telephone customer service line. Frontier said this month that a chat service "reduced negotiation" and dealt with more cases. An airline spokesperson told CNBC it had cut its telephone service to help customers get "the information they need as expeditiously and efficiently as possible." "We are supporting higher labor rates in the voice channel, and we're limited to this one-to-one interaction," he said, adding that a chat agent could handle three queries at once. Frontier's move follows a summer of travel chaos which laid bare the lack of customer service offered by many airlines.
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